We believe that each of our mugs contain a story as they have been handcrafted by one of our master craftsmen using traditional techniques.
Each mug comes with an authentication card that walks the owner through their mugs unique crafting process and history.
This authentication card also provides a batch number and stamp to prove origin, number and authentication.
We pride ourselves in our high quality pottery and we believe that in order to keep our pottery high quality we must keep to our small batches.
What will I receive?
You will receive the following
5 truly unique drinking mugs 100ml each; 1 presentation box; and an authentication card that presents the journey and history of your mugs.
Each our mugs are unique and will have a slightly different shade/pattern to the ones shown in photos.
Our mugs carry 100ml of liquid and are 5.5cm in height.
How long is delivery? 2-4 days
From purchase your order will take 1-2 working days to be processed and packaged.
It will then take 1-2 working days to be delivered.
We ship via Royal Mail and you will be able to track your parcel the whole way!
Is shipping free? Yes!
Yes! We offer free worldwide shipping.
We ship via Royal Mail 1st Class from our UK or USA (UPS Express) warehouse.
This means from purchase your order will be with you in 2-4 working days.
60 Day Money Guarantee?
In the uncommon scenario that you are not happy with what you received, we offer a 60-day money-back guarantee. This means that for 60 days after receiving your item you can return it for a full refund with no questions asked.
All you have to do is send us an email and we shall arrange the return.
hi@wabisabimugs.com
Buying for a gift? Perfect
Due to many of our customers purchasing as a gift, we ship all items in gift-friendly packaging.
This means no external giveaways or internal invoices.
Every order comes in a beautiful presentation box. This makes our mugs perfect to be gifted or displayed in a room.
We also (due to the pandemic) support people that want to ship to a friend's address as a socially distanced present.
Just change the shipping address on the checkout page and we shall do the rest.
I made a mistake on my order
If you made a mistake in regards to your order please contact us immediately.
Our email address is hi@wabisabimugs.com
